Last Updated: April 16th, 2020
Last Updated: April 16th, 2020
Finsbury Dental Care takes great care to protect the personal data we hold for our patients in line with the requirements of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
The purpose of collecting and storing personal data about our patients is to ensure we can:
Personal Data Held For Our Patients
The personal data we process (processing includes obtaining the information, using it, storing it, securing it, disclosing it, and destroying it) for our patients includes:
We keep an inventory of personal data we hold on our patients and this is available for patients on request. A list of personal information held is also included in our Privacy Notice that is given to all patients.
Disclosure to Third Parties
The information we collect, and store will not be disclosed to anyone who does not need to see it.
We will share our patients’ personal information with third parties when required by law or to enable us to deliver a service to them or where we have another legitimate reason for doing so. Third parties we may share patients’ personal information with may include:
We may also share personal information where we consider it to be in a patient’s best interest or if we have reason to believe an individual may be at risk of harm or abuse.
Personal Privacy Rights
Under the GDPR and the Data Protection Act 2018, all individuals who have personal information held about them have the following personal privacy rights:
Patients who wish to have inaccuracies deleted or to have information erased must speak to the dentist who provided or provides their care.
Legal Basis for Processing Data Held About Patients
The GDPR requires us to state the legal basis upon which we process all personal data for our patients and it requires us to inform our patients of the legal basis on which we process their personal data. This is clearly stated in our privacy notice that is given to all patients.
The legal bases for recording individual types of data are recorded in our patient personal data inventory. This is available for all patients to see on request.
The legal bases on which we process personal information for our private patients are Consent, Legitimate Interests and Legal Obligation
The legal bases on which we process personal information for our payment plan patients are Consent, Legitimate Interests, Contract and Legal Obligation
Automated Decision Making
All individuals who have personal data held about them have a right to object to their personal data being subjected to automated decision making.
Patients will always be asked to give specific, informed, verifiable, opt in consent for any processes involving automated decision making.
Finsbury Dental Care always obtains specific, unambiguous opt in consent from all patients to whom we send direct marketing information. Patients will be asked to sign on medical questionnaires or directly on website by ticking consent box.
We also obtain specific, unambiguous, opt in consent from our patients for sharing reviews or appearing on our practice videos and practice before and after photographs. For a new patient, we obtain consent for these things when the patient first attends the practice. For an existing patient, we ask the patient for consent when they attend for their recall appointment or for a treatment appointment. We refresh this consent annually when the patient completes a new medical history proforma.
Withdrawal of consent
Patients who have given their opt in consent have a right to withdraw their consent at any time. Patients are advised of their right to withdraw their consent for anything they wish to withdraw from in our privacy notice.
This practice retains dental records and study models while the patient is a patient of the practice and, after they cease to be a patient, for at least eleven years.
All individuals who have personal data held about them have a right to complain. All complaints concerning personal data should be made in person or in writing to the Practice Manager. All complaints will be dealt with in line with the practice complaints policy and procedures.
Transferring Personal Data Outside the EU
Laboratory work sent outside the EU will be labelled with your unique identifying number rather than your name. A record of the unique identifying number will be held at the practice.
This policy and relevant procedures will be reviewed annually and are due for review on 16/04/2021 or prior to this date in accordance with new guidance or legislative changes.